Privacy Policy for Top Tier Performance
Effective Date: January 13, 2025
Introduction
Top Tier Performance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
Information We Collect
Personal Information
- Account Information: Email address, first name, last name, date of birth
- Profile Data: Role (athlete, coach, etc.), primary sports, profile preferences
- Authentication Data: Login credentials and session information
User-Generated Content
- Journal Entries: Personal reflections and training notes you create
- Progress Data: Training streaks, completion records, and performance metrics
- Media Interactions: Video/audio playback progress and preferences
Technical Information
- Device Information: Device type, operating system version
- Usage Analytics: App usage patterns, feature interactions, crash reports
- Log Data: Access times, IP addresses, and error logs
How We Use Your Information
We use collected information to:
- Provide and maintain our app services
- Authenticate your account and enable app features
- Track your progress and maintain training streaks
- Improve app performance and user experience
- Provide customer support when needed
- Send important service-related communications
Data Storage and Security
- Firebase Services: We use Google Firebase for secure data storage and authentication
- Encryption: All data is encrypted in transit and at rest
- Access Controls: Strict access controls limit who can view your data
- Data Location: Data is stored on secure servers in the United States
Data Sharing
We DO NOT:
- Sell your personal information to third parties
- Share your journal entries or personal content with others
- Use your data for advertising purposes
We MAY share information only when:
- Required by law or legal process
- Necessary to protect our rights or safety
- With your explicit consent
Third-Party Services
Our app uses:
- Firebase (Google): Authentication, database, and analytics
- Google Play Services: App distribution and updates
These services have their own privacy policies governing their data practices.
Your Rights
You have the right to:
- Access your personal data stored in our app
- Update or correct your account information
- Delete your account and associated data
- Export your journal entries and progress data
- Opt out of non-essential data collection
Data Retention
- Account Data: Retained while your account is active
- Journal Entries: Stored until you delete them or close your account
- Analytics Data: Anonymized and retained for up to 2 years
- Account Deletion: All personal data deleted within 30 days of account closure
Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
International Users
If you are located outside the United States, please note that your information will be transferred to and processed in the United States, where our servers are located.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or by email. Your continued use of the app after changes constitutes acceptance of the updated policy.
Compliance
This policy complies with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Google Play Developer Policy
- Apple App Store Guidelines
Last Updated: January 13, 2025